Create
Everything you need to set up your internal practice for success.
Create
Everything you need to set up your internal practice for success.
There isn’t a “one size fits all” answer but we’re not one of those companies that just asks intelligent questions. We’ll give you the answer that is right for you.
1. Discover
Develop rationale / case for the CMO
Assess organizational change context (e.g. scale of change portfolio, degree of centralisation etc)
Assess level of existing change management skills
Review state of aligned disciplines (e.g. PMO, continuous improvement, etc)
Identify key sponsors for CMO
2. Plan
Design operating model and organisation structure
Define service lines and engagement model
Create roles and responsibilities
Propose performance measures
Build budget and resourcing plans
3. Build
Build Change Management methodology & toolkit
Build Professional Services toolkit
Recruit and onboard initial staff
Create staff competency development plan
Select third party supplier/partner(s)
4. Launch
Identify initial initiatives and stakeholders
Build organisational change network
Align resource plans to change portfolio
Develop CMO stakeholder relations
Identify and build wider change management competency across the business
Embed continuous CM improvement
Establishing a CMO for one of the world’s leading food & beverage companies helped to increase change success by 50% across 4 continents.
“The operating model for our change management operations helped us fundamentally rethink how we delivered this service and enabled us to manage and deliver change much more effectively”
- CIO, Fortune 500 Food & Beverage Company